Estimated Revenue Impact from Funnel Optimization
Conversion Lift
on Upsell
Creative Graduation Rate to Winners Campaign
Improvement in Search Engine Rankings
Ad Creative
Funnel Building
Paid Media
Support Pets is a leading provider of emotional support animal (ESA) and psychiatric service dog (PSD) documentation. With a mission to make pet companionship more accessible, they offer fast, affordable, and legally recognized ESA/PSD letters—helping thousands of pet owners secure housing rights, travel access, and peace of mind. With a growing product line that includes bundled services and a new membership program (Support Pets Plus), they needed a strategic partner who could optimize every stage of the customer journey and coordinate across a complex multi-agency ecosystem.
A High-Potential Brand Held Back by Funnel Friction, Creative Fatigue & Measurement Gaps
Support Pets had strong product-market fit and significant paid media spend across Meta and Google, but performance was plateauing. Their core challenges included:
Data-Driven Testing, Conversion Architecture, and Strategic Creative Production
Strikepoint embedded as the strategic hub across creative, CRO, email, and paid media—maintaining a testing velocity of 2.5 new tests per week across four key workstreams:
Strikepoint Media has been the guiding light we needed to take our business to the next level! We had lots of ideas and they were able to bring them to life through a new amazing logo, a fast and efficient website, packaging designs, and more… Anything we needed they made happen. We couldn’t be more grateful for the amazing team at Strikepoint!
Measurable, compounding improvements across every stage of the funnel—backed by a scalable testing infrastructure and strategic methodology that consistently outperforms.
Funnel Optimization:
Creative Performance:
Strategic Testing Excellence:
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